Mac OS 26.7 & 27 installing

We noticed an issue with macOS 26.7 and macOS 27, except for installers downloaded from a ZIP file.
The serial box entry page does not appear during installation. 

This is the workaround:

  • Open (double-click) the downloaded installer: productname.dmg
     
  • Copy the installer (productname.pkg) to your desktop.
     
  • Double-click the installer (productname.pkg) and continue installing.
    The box to enter your serial will appear during installation.
     
  • Continue installation as explained in the videos and PDF guides here.

Support Team Rob Papen

Of course, we are updating our software and will add the pkg (installer) inside a ZIP file to avoid this issue, but this takes time.
Sorry for the inconvenience caused

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