Problems with Mac Logic

Check that your license is installed:
Open up the eLicenser Control Center and make sure there is a valid license for the plugin, and that
that the eLicenser itself is working. eLicenser. If you had an issue with eLcienser, try the recover function.

Check for correct install:
Please make sure that our plugin is correctly installed, it should be located in the folder
/Library/Audio/Plug-Ins/Components/<name of plugin>.component
If it is not there then run the updater for that plugin, so that the software is reinstalled.

If after checking and correcting the install location a problem still persists, there are a couple of options.

Delete Logic's AU cache, so that all plugins are rescanned.
1. Close Logic
2. Delete the Logic AU cache, this can be found at the following places
Logic 8/9
Users/<user name>/Library/Caches/com.apple.audiounits.cache
Logic 7
Users/<user name>/Library/Caches/Logic/com.apple.LogicAudioUni ts.plist
where <user name> is your user account
3. Empty the trash can, and then restart your computer
4. Open up Logic again, it will then rescan all the plugins.

Special notice: users of Logic9 (64 bit).
Trashing AU preferences and rescanning will not solve the missing plugin. Try this first. The problem is caused by 64bit Logic failing to recognise newly installed 32 bit plugins. To solve this issue, you need to go back to 32 bit Logic to install or rescan your plugin folder using AU Manager. The missing plugins should now appear. When you switch back to 64 bit Logic, they will be available to use via the Au bridge system.

If your problem is not solved by the advice here, please contact us.